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Terms of service

Last Updated: September 22, 2026

These Terms of Service (“Terms”) govern your access to and use of www.twivora.com (the “Site”) and any products, services, features, content, or functionality made available through the Site.

The Site is operated by TWOTWINSTYLE LLC, doing business as TWIVORA (“TWIVORA,” “we,” “us,” or “our”).

By visiting our Site, browsing our products, creating an account, placing an order, or otherwise using our services, you agree to be bound by these Terms, together with our Privacy Policy, Return and Refund Policy, Shipping Policy, and any other policies posted on the Site.

If you do not agree to these Terms, you should not access or use our Site or services.

1. Eligibility and Use of the Site

By using this Site, you represent that you are legally capable of entering into a binding agreement under the laws applicable to you.

If you are under the age of majority in your jurisdiction, you may only use the Site with the involvement and consent of a parent or legal guardian.

You agree to use the Site only for lawful purposes and in accordance with these Terms.

You may not use our Site or services to:

  • Violate any applicable law or regulation;
  • Infringe the intellectual property rights of others;
  • Transmit malicious code, viruses, or harmful software;
  • Attempt to gain unauthorized access to our systems;
  • Interfere with the security or operation of the Site;
  • Scrape, crawl, copy, or extract data through unauthorized automated means;
  • Submit fraudulent orders or payment information;
  • Engage in abusive, deceptive, or unlawful activity;
  • Impersonate another person or entity;
  • Use our services in a way that could damage TWIVORA or other users.

We reserve the right to suspend or terminate access to our Site where we reasonably believe these Terms have been violated.

2. Online Store Terms

Our online store may be hosted or supported by third-party ecommerce technology providers, including Shopify.

These providers may supply the ecommerce infrastructure that enables us to offer products and services online.

Your use of certain Site functions may also be subject to applicable third-party terms and privacy policies.

3. Products and Product Information

We make reasonable efforts to display product descriptions, photographs, colors, measurements, specifications, prices, and other information as accurately as possible.

However, we do not guarantee that:

  • Product colors displayed on your device will exactly match the physical product;
  • Product images will reflect every minor detail;
  • Measurements will always be exact;
  • Product descriptions will be free from typographical or technical errors.

Actual colors may vary depending on:

  • Screen settings;
  • Lighting conditions;
  • Photography;
  • Production batches;
  • Material characteristics.

For clothing, accessories, and similar products, small differences in measurement, color, texture, stitching, pattern placement, or finishing may occur and may not necessarily constitute a defect.

We reserve the right to modify product descriptions, specifications, pricing, or availability at any time without prior notice.

4. Product Availability

All products are subject to availability.

We may:

  • Limit quantities;
  • Discontinue products;
  • Restrict sales to particular regions;
  • Refuse or cancel orders where inventory is unavailable;
  • Modify product offerings at any time.

Adding a product to your cart does not reserve inventory.

A purchase is not guaranteed until your order has been accepted and processed.

5. Prices

Unless otherwise stated, prices displayed on the Site are shown in U.S. Dollars (USD).

Prices may change without notice.

The price charged for an order will generally be the price displayed at checkout when the order is submitted, subject to correction of obvious errors.

Taxes, shipping charges, customs duties, import fees, or other applicable charges may be added separately where required.

Promotional offers, coupons, and discounts may be subject to additional conditions.

6. Orders

When you place an order through the Site, you are making an offer to purchase the selected products.

We reserve the right to accept, reject, limit, or cancel an order where reasonably necessary, including when:

  • A product is unavailable;
  • Pricing information is incorrect;
  • Payment authorization fails;
  • Fraud or suspicious activity is detected;
  • Shipping restrictions apply;
  • Information provided is incomplete or inaccurate;
  • An obvious technical or listing error has occurred.

If we cancel an order after payment has been successfully collected, we will issue an appropriate refund to the original payment method.

7. Order Information

You agree to provide current, complete, and accurate information when placing an order.

This includes:

  • Full name;
  • Billing information;
  • Shipping address;
  • Email address;
  • Telephone number;
  • Payment information.

You are responsible for ensuring the shipping address is correct before submitting your order.

TWIVORA is not responsible for delays, failed deliveries, additional shipping costs, or lost packages resulting from incorrect or incomplete information supplied by the customer, except where otherwise required by law.

8. Payments

Payments may be processed by third-party payment service providers.

By submitting payment information, you represent that:

  • You are authorized to use the payment method;
  • The information you provide is accurate;
  • You authorize the applicable charges associated with your order.

We do not necessarily receive or store your complete payment card information.

Payment providers may process your information according to their own terms and privacy policies.

We reserve the right to refuse, cancel, or hold an order if a payment is declined or flagged for additional verification.

9. Fraud Prevention and Order Verification

To protect our customers and our business, we may use fraud prevention systems and may review transactions for suspicious activity.

In certain circumstances, we may request additional information to verify:

  • Customer identity;
  • Billing information;
  • Shipping information;
  • Payment authorization.

We may cancel an order if we are unable to reasonably verify a transaction or if we believe the order presents a risk of fraud, abuse, unauthorized payment, or other unlawful activity.

10. Shipping and Delivery

Shipping availability, costs, estimated delivery times, and related conditions are described in our Shipping Policy and during checkout where applicable.

Delivery estimates are provided for convenience and are not guaranteed unless explicitly stated otherwise.

Delays may occur because of circumstances outside our reasonable control, including:

  • Carrier delays;
  • Weather;
  • Customs inspections;
  • Transportation disruptions;
  • Holidays;
  • Labor disruptions;
  • Incorrect delivery information;
  • International shipping procedures;
  • Events of force majeure.

TWIVORA will make reasonable efforts to assist with legitimate shipping concerns.

For more information, please review our Shipping Policy.

11. Returns and Refunds

Returns, refunds, exchanges, damaged products, defective products, and order cancellations are governed by our Return and Refund Policy.

Customers are responsible for reviewing that policy before making a purchase.

Nothing in these Terms is intended to restrict any mandatory consumer rights that may apply under applicable law.

12. Promotions, Discounts, and Coupon Codes

From time to time, we may offer:

  • Discount codes;
  • Coupons;
  • Promotional pricing;
  • Free shipping promotions;
  • Limited-time offers;
  • Special sales.

Unless otherwise stated:

  • Promotions cannot be combined;
  • Discounts have no cash value;
  • Promotions may be subject to expiration dates;
  • Promotions may apply only to qualifying products or customers;
  • Certain products may be excluded;
  • Promotional terms may be changed or withdrawn where permitted by law.

We reserve the right to cancel or refuse the use of a promotion where we reasonably determine it has been used fraudulently, improperly, or contrary to its stated conditions.

13. Customer Accounts

Certain Site features may allow you to create a customer account.

You are responsible for:

  • Maintaining the confidentiality of your account credentials;
  • Providing accurate account information;
  • Restricting unauthorized access to your account;
  • Notifying us if you suspect unauthorized account activity.

You are responsible for activity conducted through your account to the extent permitted by applicable law.

We may suspend or close accounts associated with fraud, abuse, unlawful activity, or serious violations of these Terms.

14. Intellectual Property

All content available on the Site, including where applicable:

  • Brand names;
  • Logos;
  • Graphics;
  • Photographs;
  • Product images;
  • Product descriptions;
  • Text;
  • Page layouts;
  • Designs;
  • Icons;
  • Videos;
  • Software;
  • Website content;

is owned by, licensed to, or lawfully used by TWIVORA or its applicable licensors and may be protected by copyright, trademark, and other intellectual property laws.

Nothing in these Terms grants you ownership rights in our intellectual property.

You may access and use the Site for personal, non-commercial shopping purposes.

You may not reproduce, republish, distribute, sell, modify, exploit, or commercially use Site content without appropriate authorization.

15. User Content, Reviews, and Feedback

If you submit reviews, comments, photographs, feedback, suggestions, or other content to us, you represent that:

  • You have the right to submit the content;
  • The content is truthful to the best of your knowledge;
  • The content does not violate applicable law;
  • The content does not infringe another party's rights;
  • The content is not fraudulent, abusive, defamatory, or malicious.

Where legally permitted, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and distribute content you voluntarily submit to us for purposes related to our business, services, marketing, and Site operation.

We may remove user content that violates these Terms or applicable law.

16. Prohibited Conduct

You must not:

  • Attempt to interfere with the Site's security;
  • Introduce malicious code;
  • Use bots or unauthorized automated tools to abuse the Site;
  • Attempt to access information not intended for you;
  • Engage in payment fraud;
  • Submit false claims or fraudulent refund requests;
  • Manipulate promotions;
  • Harass customers or staff;
  • Use the Site for unlawful purposes;
  • Circumvent access restrictions;
  • Copy or misuse Site content for unauthorized commercial purposes.

Violations may result in order cancellation, account suspension, termination of access, or other lawful action.

17. Third-Party Links

Our Site may contain links to third-party websites, services, social media platforms, payment services, logistics providers, or other external resources.

Third-party websites are operated independently from TWIVORA.

We are not responsible for their:

  • Content;
  • Security;
  • Privacy practices;
  • Products;
  • Services;
  • Accuracy;
  • Availability.

Your use of third-party websites is subject to the terms and policies of those third parties.

18. Third-Party Tools and Services

We may provide access to tools, applications, integrations, or services offered by third parties.

These services may be provided “as is” and may be governed by separate agreements.

We do not control all aspects of third-party services and are not responsible for issues caused solely by a third-party provider beyond our reasonable control.

19. Privacy

Your submission and our processing of personal information through the Site are governed by our Privacy Policy.

By using our Site, you acknowledge that your information may be collected, processed, and disclosed as described in that policy and as otherwise permitted by applicable law.

20. Errors, Inaccuracies, and Omissions

Occasionally, information on our Site may contain:

  • Typographical errors;
  • Incorrect prices;
  • Inaccurate descriptions;
  • Incorrect availability information;
  • Shipping errors;
  • Promotional inaccuracies;
  • Other omissions.

We reserve the right to correct errors, update information, or cancel affected orders where reasonably necessary and permitted by law.

If an obvious pricing error occurs, we may contact you before fulfillment to provide the correct information and allow you to decide whether to proceed.

21. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the Site and services are provided on an “as is” and “as available” basis.

We do not guarantee that:

  • The Site will always be available;
  • Site operation will always be uninterrupted;
  • All content will be error-free;
  • All technical issues will be immediately corrected;
  • The Site will be completely free from viruses or other harmful components.

Nothing in this section limits warranties or consumer rights that cannot legally be excluded.

22. Limitation of Liability

To the maximum extent permitted by applicable law, TWIVORA and TWOTWINSTYLE LLC will not be liable for indirect, incidental, special, punitive, exemplary, or consequential damages arising from the use of or inability to use the Site or services.

This may include, where legally permitted:

  • Loss of profits;
  • Loss of revenue;
  • Loss of data;
  • Loss of business opportunities;
  • Other indirect losses.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

Certain jurisdictions do not allow some exclusions or limitations of liability, so parts of this section may not apply to you.

23. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless TWIVORA, TWOTWINSTYLE LLC, and their respective officers, employees, representatives, service providers, and affiliates from claims, liabilities, damages, or reasonable expenses arising from:

  • Your unlawful use of the Site;
  • Your material violation of these Terms;
  • Your infringement of another party's rights;
  • Fraudulent or abusive activity attributable to you.

This section does not apply where prohibited by law.

24. Termination

We may suspend or terminate your access to the Site where reasonably necessary if:

  • You violate these Terms;
  • You engage in fraudulent activity;
  • You misuse our services;
  • Your activity creates security or legal risks.

Termination does not eliminate obligations or liabilities that arose before termination.

Sections that by their nature should survive termination will continue to apply.

25. Governing Law

These Terms are governed by the laws applicable in the State of Colorado, United States, without regard to conflict-of-law principles, except where mandatory consumer protection laws require otherwise.

Nothing in this section is intended to deprive consumers of protections that cannot legally be waived under the laws applicable to them.

26. Disputes

If you have a concern regarding an order, product, payment, return, or other issue, we encourage you to contact us first at:

info@twivora.com

We will make reasonable efforts to resolve legitimate customer concerns.

Any legal dispute that cannot be resolved informally will be handled according to applicable law and any mandatory jurisdictional requirements.

Nothing in these Terms prevents a consumer from exercising statutory rights or using dispute resolution procedures that cannot legally be waived.

27. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law.

The remaining provisions will continue in full force and effect.

28. Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other right.

Any waiver must be valid under applicable law.

29. Entire Agreement

These Terms, together with our:

  • Privacy Policy;
  • Return and Refund Policy;
  • Shipping Policy;
  • Other policies or notices incorporated by reference;

constitute the agreement between you and TWIVORA concerning use of our Site and services.

30. Changes to These Terms

We may update these Terms periodically to reflect changes in:

  • Our business;
  • Products;
  • Services;
  • Technology;
  • Legal requirements;
  • Operational practices.

Updated Terms will be posted on the Site with a revised Last Updated date.

Your continued use of the Site after updated Terms become effective constitutes acceptance to the extent permitted by applicable law.

We encourage you to review these Terms periodically.

31. Contact Information

Questions about these Terms of Service may be sent to us at:

TWIVORA
Operated by TWOTWINSTYLE LLC
2122 Mohawk Rd Apt B
Pueblo, CO 81001
United States

Email: info@twivora.com
Phone: 910-964-4062
Website: www.twivora.com